PRIVACY POLICY
We care about keeping your personal info safe. We want you to know that we’re looking out for you when you visit our site, get in touch with us, apply for a kitten, reserve one, or use any of our services. Your privacy matters to us, and we’re committed to protecting it.
This policy is all about how we handle your information. We want to be upfront with you, so we’re explaining what we collect, how we use it, and when we might share it with others. You’ve also got choices to make about your info, and we’ll walk you through those too.
We might gather some details that you choose to share with us, such as:
Your full name
Email address
Telephone number
City, state, and mailing or delivery address
Preferred method of contact
The name, gender, color, or type of kitten you are interested in
Information submitted through our contact or kitten application forms
Details about your household, children, current pets, and experience with cats
Pickup, delivery, or airport information
Messages, questions, reviews, photographs, or other communications you send to us
Transaction details, such as the amount paid, payment status, and selected payment method
When getting in touch with us, please keep your personal info safe—we don’t need to know your Social Security number, banking password, card PIN, or account password. Let’s keep that kind of sensitive information private. Just share what’s necessary, and we’ll take care of the rest.
When you make a payment, it can be done through a third-party payment provider or a payment service that’s available. This payment provider will then collect and process the information from your card, bank, or account, but they’ll do it according to their own rules about privacy and keeping things secure.
When you make a payment, we might get some basic information about the transaction. This can include your name, how much you paid, the date of the payment, whether it was successful, and a confirmation number. But we don’t usually get or store your full card number, banking password, or the password you use for payment services.
When you visit our website, certain information may be collected automatically, including:
Internet Protocol address
Browser and device type
Operating system
Pages visited
Time spent on the website
Referring website
Your location is guessed based on your IP address
Cookie and website activity information
This data is really useful because it shows us how people are using our site, which helps us keep everything running smoothly and safely, fix any technical issues that come up, and make sure our customers have a great experience when they visit us.
We may use the information we collect to:
Respond to questions and kitten inquiries
Review kitten applications
Help match applicants with an appropriate kitten
Confirm availability, reservations, deposits, and payments
Prepare purchase agreements, health guarantees, registration documents, and veterinary records
Arrange pickup, ground delivery, airport delivery, or flight-nanny services
Provide photographs, videos, health updates, and other information about a kitten
Communicate before and after a kitten goes to its new home
Provide customer support
Prevent fraud, misuse, and suspicious activity
Maintain business and transaction records
Improve our website, forms, services, and advertising
Comply with legal, regulatory, veterinary, registry, and safety requirements
Our site uses cookies and other technologies to keep track of what you like, see how people use our site, make it work better, and help with security and ads.
You can adjust your browser settings to either reject or delete cookies. However, if you do this, it might affect how some parts of a website work.
Third-party analytics, advertising, website-hosting, or social-media services may also place cookies or collect information according to their own privacy policies.
We keep your personal info safe and don’t share it with others for profit.
We may share information only when reasonably necessary with:
Website-hosting and technical-service providers
Payment processors and payment platforms
Veterinarians and animal-health professionals
TICA or another applicable registration organization
Ground transportation providers, airlines, pet nannies, or delivery coordinators
Email, messaging, document-signing, and customer-service providers
Professional advisers, including attorneys or accountants
Government authorities or law-enforcement agencies when legally required
Other parties when you request or authorize the disclosure
When someone asks for a service, the people providing it will only get the information they really need to do their job.
In some cases, using analytics or advertising technologies might be seen as sharing personal info, according to certain state privacy laws. If the law requires it, users who are eligible can ask for the privacy options that are available to them. This means they can choose how their personal information is used, which is an important part of protecting their privacy.
We might ask if we can share things like customer reviews, cute kitten pictures, videos, your first name or initials, and where you’re from on our website or social media pages. This is just so we can make our site more fun and personal for everyone.
We won’t share your home address or private payment details when you give us a testimonial. We want to keep your sensitive information safe.
If you’ve already given us permission, you can reach out to us and ask us to remove a review, photo, or testimonial that we have control over.
We retain personal information only for as long as reasonably necessary to:
Process an inquiry or application
Complete a kitten purchase or delivery
Provide customer support
Maintain veterinary, registration, contractual, tax, and business records
Resolve disputes
Prevent fraud
Meet legal obligations
We get rid of information when we don’t need it anymore. This can be done by deleting it, destroying it, or making it anonymous so nobody can tell who it’s about.
We take steps to safeguard your personal info from falling into the wrong hands. This includes using a combination of management practices, technology, and organizational systems to prevent unauthorized access, loss, or misuse of your data. We also try to prevent any changes or disclosures that aren’t supposed to happen.
No online site, email, payment method, or internet connection is totally safe. It’s up to you to use safe devices, keep your account info private, and let us know right away if you think something fishy is going on with a message or payment request.
When you send us a question or apply for something, you’re giving us permission to get back to you using the email or phone number you gave us.
If you’ve reached out to us, you might want to check your spam or junk folder for our response, as it may end up there sometimes.
You can tell us to stop sending messages that aren’t really necessary, like promotional stuff. But we might still need to get in touch with you about something you’re already working on with us, like a question you asked, a booking, a payment, or something you’re buying from us. We might also need to contact you about your health records or to deliver something to you.
You might get charged for using your phone or sending texts, depending on what your service provider says.
Our site and the services we offer to help find homes for kittens are meant for grown-ups, not kids under 13.
We don’t collect personal info from kids under 13 on purpose. If a kid needs help, a parent or guardian should get in touch with us. If we accidentally get personal info from a kid under 13 without permission, we’ll do our best to get rid of it.
Depending on your location and the laws that apply to you, you might have the right to ask us to do certain things with your information.
Confirm whether we maintain personal information about you
Provide access to certain personal information
Correct inaccurate information
Delete eligible personal information
Explain the categories of information we collect or disclose
Limit or opt out of certain uses or disclosures
Stop sending promotional communications
To submit a privacy request, email Tica@royalpurrsusa.com with the subject line “Privacy Request.”
We might need to check who you are before we can finish handling your request. Sometimes we have to keep certain information on file for things like contracts, payments, taxes, preventing fraud, following the law, keeping track of animals, or resolving disputes.
We promise not to treat you unfairly if you decide to use your rights to protect your privacy.
Our site might have links to other websites, like TICA, places where you can pay for things, social media sites, companies that help us deliver stuff, airlines, or other sites that aren’t ours.
When you visit other websites, we’re not in charge of how they handle your private info, keep their sites secure, or what they post. So, before you share any personal details with them, take a look at their privacy policy to see how they’ll use your information.
When you visit our website at Royal Purrs USA Cattery, which is based in the United States, you should know that your information might be sent to, stored in, or used in the US. This is something to consider if you’re accessing our site from another country, because the rules about privacy can be different there than they are where you live.
When you give us information on your own, you’re agreeing that we can use it for the reasons we’ve explained in this Privacy Policy, as long as we’re following the law.
We might need to make some changes to this Privacy Policy if our website or services change, or if there are updates to our business practices or legal responsibilities.
We’ll update this page with the new policy and change the “Last Updated” date. If you keep using our website after we make changes, it means you agree to the new policy for any information we collect after that date, as long as it’s allowed by law.
For questions, concerns, or privacy requests, contact:
Royal Purrs USA Cattery
Website: RoyalPurrsUSA.com
Email: Tica@royalpurrsusa.com
